Dash hosted on IIS Not Updating the App at times

Dash Python
1

The app is hosted on IIS-10.
I am running into this intermittent issue where the app tab shows it’s updating. But after sometime, its doesn’t render the layout.
I checked the HTTP logs on the server and see that there is HTTP500 with SC-WIN32-Status258

In the HTTP logs, time taken for request is around 100seconds. However, I also see HTTP200 with the same time taken value.

This is an intermittent issue, so having trouble troubleshooting this issue.

The default IIS timeout is around 10mintues I think and I haven’t changed that.
Is there any Dash timeout?

Has anyone had this issue or direct further to dig into this?

2

Found out the issue.

The issue was in the timeout duration in IIS > FastCGI Settings > Process Model > Activity Timeout . The operation was taking long time then it was set to communication with IIS.

Increasing the timeout to 180seconds seemed to fix the issue for me.