cepel
October 18, 2020, 8:17pm
1
Hello everyone, I developed a Dash application! Here:
Heroku: https://lnkd.in/dxQYSTA
GitHub: GitHub - tolgahancepel/telco-customer-churn
This application allows you to predict Telco Customer Churn and analyze the dataset which is published by IBM.
I look forward to your feedback. You can view all codes and modelling notebook on GitHub.
Thank you
3 Likes
Really nice!!
What are some inputs that cause the model to predict retention / “not churn”? I entered some parameters that I thought would be relatively “safe” but it still predicted churn!
1 Like
cepel
October 19, 2020, 4:04pm
3
Thank you so much @chriddyp ,
XGBoost model can estimate feature importance, so we can interpret dominant features for prediction. Unfortunately SVM (if not linear) is black box.
For example: keep all input values and just increase TotalCharges to 240 and Tenure to 40.
Here is the XGBoost feature importance: