Chart-Studio Plotly error on update

📊 Plotly Python
1

chart_studio.plotly for python not allowing update of existing chart.
I experienced this same problem in the past and it was resolved but I have just started to experience this message again :

-PlotlyRequestError: Sorry, a file named ‘Cc1IVOLRVOLAnimation1.html’ already exists-

An example call of the use case:
py.plot(cf.subplots(list(figlst.values()),shape=(math.ceil((len(figlst.keys()))/3),3),subplot_titles=list(figlst.keys())),filename=‘IndPerf’+str(i)+’_.html’)
I run this every day with no problem and today it started to bug out and won’t allow me to update any of my charts. I would greatly appreciate someone looking into the issue for resolution.

2

I’m getting the same issue and have gone through every troubleshooting process I can think of, including, trying different accounts, uploading with a new file name, updating packages… I host lots of charts on my blog and now I can’t update or create new charts now

3

I first noticed the issue on Thursday, December 23, and it has persisted since then

4

Have the same issue since December 23th, 10am (France Time). Do you know how to fix it? All my dashboards are based on that!

5

Unfortunately, I am not sure this can be fixed on our end. I’m in the same boat! Got to be a server side issue because I can’t update via python script or on the chart-studio website

~WRD0000.jpg

6

I’m also having the same problem, and not being able to find a useful solution. I reinstalled chart-studio and plotly, but I still have the same problem. Have they managed to solve it?

7

Chart Studio is back to normal.

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