3D scatter plot has odd behavior

I’m not sure whats going on with this plot, but it shows up with horizontal lines that run off the screen:

(ignore the drop down menu, i removed traces to try to isolate the issue)

I’m pretty sure this is related to the precision of the values being plotted. There are values of ‘z’ that are near zero, but passed in as a float with an exponent of e-12 which seems to be causing the rendering issue.

Hmm I can’t replicate.

Can you share a screenshot and the browser version you’re using?

looks like this in Chrome (Version 56.0.2924.87):

Is there a preferred browser for plotly? IE generally doesn’t work for me, and chrome seems to have WebGL complaints.

That’s even more strange. I’m also using Chrome 56.

Can I ask what hardware you’re on?

This is sort of unrelated to the plotting issue above, more of a general browser issue now.

With the chrome update to V57, my 3D plots no longer show up because of webgl issues (hardware acceleration is blocked by my company’s IT) so the workaround i found is to include the HTML tag: <meta http-equiv="X-UA-Compatible" content="IE=Edge" /> to enable plotting in IE11. I’m not sure if this is needed for other users, but it was necessary for me.