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Keep getting 404 when calling plotly API

I have been using plotly API/python to get sharable URL with a secret key to update my dashboard. Recently, I have been receiving A LOT OF 404s using the same code. There is no problem with the code because I can get the graph by just calling the API again. Anyone has this issue? Can plotly do something about it? Because I cannot trust your product if the API keeps breaking itself and I have to rebuild the graphs manually!