Hello! I am still quite new to Dash. I am very new to deploying with Heroku. However, I successfully deployed a basic app today, and it works (mostly)- yay!
Sadly, I am running into 1 issue: the app only works on my desktop. When I try to pull it up on my phone, the screen is totally blank. Has anyone run into this before?
Hi Kelly (@kelly_gfc ),
I have not run into this. Hopefully someone else has. Does your app have anything special, layout-wise? Is this something you can share a link of, or is it private?
Have you set the viewport in the meta tags like so? I don’t know the specifics of how the viewport works, but this fixed other mobile viewing bugs I’ve experienced.
app = dash.Dash(
'content': 'width=device-width, initial-scale=1'
Thank you for the suggestion! I did not previously… I just tried adding that and no luck.
hey Adam! Hmm… I don’t think so… Some things I’m using: dash_auth, favicon, logo in the header, dbc alert, rows and columns… Here is a link to the app: https://gfc-extrusion-tracker.herokuapp.com, the authentication is:
Thank you for your time and help!
@kelly_gfc I just signed in on my phone and it worked fine.
Thank you for testing it! It just worked for me too… strange.
it worked for me as well. I’m glad we solved this mystery
Haha. My apologies for the false alarm… @raptorbrad, @AnnMarieW and @adamschroeder
The only theory that I have right now is that I was testing it at work and maybe the wifi was blocking it… once I was off campus it worked for me as well.
Thank you all for your help!!
On that same note, heads-up that some of my apps did not work when I tried to run them locally at my previous job. I found out that it was because of the in-company ad-blocker and anti-virus.