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getImage() returns "Error: Bad response status code 301"

Graphing Library Plotly.js
#1

Hi,
I am trying to run the github example for getImage() function and i am getting the error “Bad response status code 301”.

github-example:

var plotly = require('plotly')('username','apiKey');
var fs = require('fs');

var trace1 = {
  x: [1, 2, 3, 4],
  y: [10, 15, 13, 17],
  type: "scatter"
};

var figure = { 'data': [trace1] };

var imgOpts = {
    format: 'png',
    width: 1000,
    height: 500
};

plotly.getImage(figure, imgOpts, function (error, imageStream) {
    if (error) return console.log (error);

    var fileStream = fs.createWriteStream('1.png');
    imageStream.pipe(fileStream);
});

The same code was working fine two days ago, so i believe that the issue is related to the new url change.

Thanks for your help,
Thomas

2 Likes
#2

Same here, I have a service using that function and has been working for almost a year without problems, but suddenly start to fail.

1 Like
#3

started having the same issue around the same time as you. still not working today. it’s been working for a couple years straight with no problems.

related, had a similar issue a couple years ago

#4

still getting this error. anyone figure it out?

#5

I’ve started to see the exact same issue here as of a couple of weeks. Would really appreciate some support. My app had been running for 1 year without any issues. Anyone understand the issue!?

ChartsToImage error getting image:Error: Bad response status code 301
ChartsToImage error getting image:Error: Bad response status code 301
ChartsToImage error getting image:Error: read ECONNRESET
ChartsToImage error getting image:Error: Bad response status code 301
ChartsToImage error getting image:Error: Bad response status code 301
ChartsToImage error getting image:Error: Bad response status code 301
ChartsToImage error getting image:Error: Bad response status code 301

Regards,

Alejandro

1 Like
#6

Has anyone got a solution for this?

#7

Ok, here’s the fix according to https://github.com/plotly/plotly-nodejs/issues/62

var plotly = require('plotly')({"username" :"yourUserName", "apiKey" : "yourApiKey", "host" : "chart-studio.plotly.com"})

Apparently this is caused by the new change of domain.

1 Like
#8

I’ve tried this new fix and it isn’t working. Code was working just fine two days ago, and today I ran the same functions and I’m getting a similar error from a similar issue:

Error: Bad response status code 500 at the same client handler index.js line 237:25

Any ideas?