Can't sign in plotly because of authentication error?

when i export a graph i made from Jupyter notebook to edit it,
i keep getting this error and can’t sign in AT ALL. UGHHHH THIS IS SO ANNOYING!!!

but what’s weird is, i can log in when i go into the official website homepage if this makes sense…???(I’m sorry for the poor explanation English is not my 1st language.)

Below is the message i got when i tried to sign in !
Uh oh! We encountered an unknown error, please try again later.

Screenshot 2023-11-30 at 8.47.45 PM|585x330

ANY SOLUTION PLS?

Have you created an account on chart-studio? If you did it, then enter in the browser bar:

https://chart-studio.plotly.com/~your_username#/

In the upper right corner click sign in.
I’ve just repeated this procedure, two times, and it worked.

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