# \#bug-reporter

**URL:** https://community.plotly.com/tag/bug-reporter/15.md

[Latest](https://community.plotly.com/latest.md) · [Categories](https://community.plotly.com/categories.md) · [Tags](https://community.plotly.com/tags.md)

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## [dcc.Link Issue on my Website](https://community.plotly.com/t/dcc-link-issue-on-my-website/97054)

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**Author:** [@akishira](https://community.plotly.com/u/akishira)\
**Replies:** 3\
**Last updated:** [September 6, 2026, 3:53pm UTC](https://community.plotly.com/t/dcc-link-issue-on-my-website/97054 "2026-09-06T15:53:48Z")

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did anyone used dcc.Link refresh= False, and when you click something that will redirect to another page, it will scroll up first before changing the page? this is my recently hosted website:

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## [Change Plotly default behaviour for plotting datetimes?](https://community.plotly.com/t/change-plotly-default-behaviour-for-plotting-datetimes/95661)

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**Author:** [@Tunneller](https://community.plotly.com/u/Tunneller)\
**Replies:** 2\
**Last updated:** [August 24, 2026, 4:29pm UTC](https://community.plotly.com/t/change-plotly-default-behaviour-for-plotting-datetimes/95661 "2026-08-24T16:29:37Z")

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This is a really old question, but bumping just in case there is an update. I want users to see the time that sensor data was collected, not the time that it happened to be in a different part of the world. My failure …

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## [Kaleido 1.0.0 errors within Docker container](https://community.plotly.com/t/kaleido-1-0-0-errors-within-docker-container/93068)

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**Author:** [@mwin](https://community.plotly.com/u/mwin)\
**Replies:** 9\
**Last updated:** [July 24, 2026, 6:30pm UTC](https://community.plotly.com/t/kaleido-1-0-0-errors-within-docker-container/93068 "2026-07-24T18:30:32Z")

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Kaleido.\_kaleido\_tab.JavascriptError is encountered when running Plotly in a docker container Stack trace indicates this is emanating from: File “/usr/local/lib/python3.12/site-packages/kaleido/\_kaleido\_tab.py”, line 3…

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## [Dash\_cytoscape with dcc.store, un-expected storage of position information](https://community.plotly.com/t/dash-cytoscape-with-dcc-store-un-expected-storage-of-position-information/97058)

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**Author:** [@honky\_yau](https://community.plotly.com/u/honky_yau)\
**Replies:** 0\
**Last updated:** [June 3, 2026, 9:47am UTC](https://community.plotly.com/t/dash-cytoscape-with-dcc-store-un-expected-storage-of-position-information/97058 "2026-06-03T09:47:04Z")

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I have using following code to conduct test, the interval callback will show the latest data of “stored-positions”. After the first time save cytoscape node position, the interval show the node latest location. However,…

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## [RangeSlider selection of a single value only works when sliding from the left](https://community.plotly.com/t/rangeslider-selection-of-a-single-value-only-works-when-sliding-from-the-left/96974)

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**Author:** [@heartshime](https://community.plotly.com/u/heartshime)\
**Replies:** 4\
**Last updated:** [May 15, 2026, 3:58pm UTC](https://community.plotly.com/t/rangeslider-selection-of-a-single-value-only-works-when-sliding-from-the-left/96974 "2026-05-15T15:58:11Z")

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If I want to select a single value on the range slider, it works when dragging the lower value to the same position as the higher value but not the other way around. This behaviour can even be observed on the examples p…

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## [Venn diagram does not show text after callback call](https://community.plotly.com/t/venn-diagram-does-not-show-text-after-callback-call/64906)

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**Author:** [@Melinda](https://community.plotly.com/u/Melinda)\
**Replies:** 1\
**Last updated:** [May 2, 2026, 3:04am UTC](https://community.plotly.com/t/venn-diagram-does-not-show-text-after-callback-call/64906 "2026-05-02T03:04:36Z")

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Hi, When the Venn diagram is first displayed after a callback call, the text displays correctly, but if the callback is called again and different data should be displayed on the diagram, the new text only appears when …

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## [Removing error in dash AG Grid which warns against getRowsRequest and getRowsResponse](https://community.plotly.com/t/removing-error-in-dash-ag-grid-which-warns-against-getrowsrequest-and-getrowsresponse/96823)

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**Author:** [@charity-g](https://community.plotly.com/u/charity-g)\
**Replies:** 2\
**Last updated:** [April 24, 2026, 4:17am UTC](https://community.plotly.com/t/removing-error-in-dash-ag-grid-which-warns-against-getrowsrequest-and-getrowsresponse/96823 "2026-04-24T04:17:19Z")

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Hi! I’m not sure if this is a bug, or expected functionality, but Problem: getRowsResponse and getRowsRequest is showing a warning in the browser, even though it is expected functionality according to the server-side mo…

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## [Multi-select dropdown options do not update correct when labels have HTML component in dash 4.0.0](https://community.plotly.com/t/multi-select-dropdown-options-do-not-update-correct-when-labels-have-html-component-in-dash-4-0-0/96495)

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**Author:** [@Yunmeng](https://community.plotly.com/u/Yunmeng)\
**Replies:** 2\
**Last updated:** [March 4, 2026, 7:35pm UTC](https://community.plotly.com/t/multi-select-dropdown-options-do-not-update-correct-when-labels-have-html-component-in-dash-4-0-0/96495 "2026-03-04T19:35:24Z")

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Amazing work on dash 4.0.0! I upgrade to Dash 4.0.0 today and find a bug(I think): When deselect option(s) in a multi-value dropdown whose label has html component, options update incorrectly. Below is an example code. …

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## [Dropdowns and dynamic options in Dash 4.0.0](https://community.plotly.com/t/dropdowns-and-dynamic-options-in-dash-4-0-0/96416)

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**Author:** [@Stevert](https://community.plotly.com/u/Stevert)\
**Replies:** 5\
**Last updated:** [February 23, 2026, 4:15pm UTC](https://community.plotly.com/t/dropdowns-and-dynamic-options-in-dash-4-0-0/96416 "2026-02-23T16:15:50Z")

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Hello, I am having issues with dash 4.0 when using dropdowns and their options. I have an app where the number of dropdowns and their options are dynamic. The options also use a sub-structure for their labels, such as …

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## [Dash 4 RC, Loading indicator behavior + ag-grid upgrade question](https://community.plotly.com/t/dash-4-rc-loading-indicator-behavior-ag-grid-upgrade-question/96081)

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**Author:** [@munish\_singla](https://community.plotly.com/u/munish_singla)\
**Replies:** 1\
**Last updated:** [January 12, 2026, 5:31pm UTC](https://community.plotly.com/t/dash-4-rc-loading-indicator-behavior-ag-grid-upgrade-question/96081 "2026-01-12T17:31:54Z")

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Hi Dash team, We are currently doing a POC on Dash 4.0.0 RC and wanted to share some observations and get guidance before we move further Loading icon behavior (main concern): What we see right now: dcc.Loading wor…

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## [An error occurred while generating the outline. Please try again](https://community.plotly.com/t/an-error-occurred-while-generating-the-outline-please-try-again/93508)

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**Author:** [@sheila\_whelan](https://community.plotly.com/u/sheila_whelan)\
**Replies:** 6\
**Last updated:** [December 23, 2025, 3:56pm UTC](https://community.plotly.com/t/an-error-occurred-while-generating-the-outline-please-try-again/93508 "2025-12-23T15:56:59Z")

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Hi I have just installed plotly studio and uploaded a dataset but I get this error at the outline stage: An error occurred while generating the outline. Please try again. I’ve re-tried several times. I’ll try with a ve…

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## [Add refline in subplots is not work](https://community.plotly.com/t/add-refline-in-subplots-is-not-work/95495)

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**Author:** [@leavor](https://community.plotly.com/u/leavor)\
**Replies:** 1\
**Last updated:** [November 14, 2025, 7:10am UTC](https://community.plotly.com/t/add-refline-in-subplots-is-not-work/95495 "2025-11-14T07:10:38Z")

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fig = make\_subplots(rows=2, cols=1) fig.add\_hline(y=0, line\_dash='solid', line\_color='red', line\_width=2, row=1, col=1) fig.update\_layout(width=600, height=400) fig.show() the result is: plotly.py version : 6.4.0

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## [dcc.Graph with Scattergl renders empty after update to Plotly 6](https://community.plotly.com/t/dcc-graph-with-scattergl-renders-empty-after-update-to-plotly-6/93851)

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**Author:** [@fgiarett](https://community.plotly.com/u/fgiarett)\
**Replies:** 2\
**Last updated:** [August 27, 2025, 3:32pm UTC](https://community.plotly.com/t/dcc-graph-with-scattergl-renders-empty-after-update-to-plotly-6/93851 "2025-08-27T15:32:26Z")

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Description I have a plotly figure with some Scattergl traces, rendered inside a dcc.Graph component. Each trace has mode “lines+text”. With Plotly 5 this used to work as expected; after updating to Plotly \>= 6.0.0, th…

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## [Overlapping text](https://community.plotly.com/t/overlapping-text/93679)

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**Author:** [@evokah90](https://community.plotly.com/u/evokah90)\
**Replies:** 2\
**Last updated:** [August 13, 2025, 4:17pm UTC](https://community.plotly.com/t/overlapping-text/93679 "2025-08-13T16:17:10Z")

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Simple visual formatting bug in Plotly Studio 0.0.17 (0.0.17). Stats text overlap each over if lines are near.

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## [A bug in fig.write\_image](https://community.plotly.com/t/a-bug-in-fig-write-image/93644)

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**Author:** [@kaif2100](https://community.plotly.com/u/kaif2100)\
**Replies:** 0\
**Last updated:** [August 11, 2025, 10:28am UTC](https://community.plotly.com/t/a-bug-in-fig-write-image/93644 "2025-08-11T10:28:39Z")

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I use python 3.11.9 and plotly 6.2.0 to build some scientific graphics and recently I stumbled upon a very nasty bug (supposedly) that took me an hour to figure out. It is related to the static import via fig.write\_image…

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## [Sorting does not work on groups in AGgrid](https://community.plotly.com/t/sorting-does-not-work-on-groups-in-aggrid/93581)

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**Author:** [@sagin\_prod](https://community.plotly.com/u/sagin_prod)\
**Replies:** 2\
**Last updated:** [August 6, 2025, 12:55pm UTC](https://community.plotly.com/t/sorting-does-not-work-on-groups-in-aggrid/93581 "2025-08-06T12:55:13Z")

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Hello everyone! I have a problem - I need the sorting in columns to work on groups. It doesn’t matter how - I’ll figure out the principle myself, but the sorting should move the groups as needed. For example - by maximu…

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## [How to Display dynamic plotly graphs in pdf?](https://community.plotly.com/t/how-to-display-dynamic-plotly-graphs-in-pdf/93398)

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**Author:** [@Tayyab.1805](https://community.plotly.com/u/Tayyab.1805)\
**Replies:** 0\
**Last updated:** [July 27, 2025, 2:53pm UTC](https://community.plotly.com/t/how-to-display-dynamic-plotly-graphs-in-pdf/93398 "2025-07-27T14:53:37Z")

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i want to present dynamic graphs in pdf anyone help me

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## [Dash AG Grid error trying to render Mantine Menu as custom cell component](https://community.plotly.com/t/dash-ag-grid-error-trying-to-render-mantine-menu-as-custom-cell-component/89764)

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**Author:** [@maclas](https://community.plotly.com/u/maclas)\
**Replies:** 6\
**Last updated:** [July 25, 2025, 12:56pm UTC](https://community.plotly.com/t/dash-ag-grid-error-trying-to-render-mantine-menu-as-custom-cell-component/89764 "2025-07-25T12:56:42Z")

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Hello Dash team, I am trying to implement a custom Mantine Menu cell renderer in Dash AG Grid, to act as a sort of row action menu. I used the first example from the mantine docs as the basis, then built a js component …

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## [Plots from Colab don't show in Nbviewer](https://community.plotly.com/t/plots-from-colab-dont-show-in-nbviewer/93179)

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**Author:** [@Matthew\_Lilley](https://community.plotly.com/u/Matthew_Lilley)\
**Replies:** 0\
**Last updated:** [July 17, 2025, 8:44am UTC](https://community.plotly.com/t/plots-from-colab-dont-show-in-nbviewer/93179 "2025-07-17T08:44:21Z")

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What I did: Created this Colab notebook with a simple plotly line chart Added pio.renderers.default = "notebook\_connected+colab" as per Plotly’s instructions for using Multiple Renderers Pushed it to this public Github…

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## [Dash callback Output value clears the persistence of the dcc components](https://community.plotly.com/t/dash-callback-output-value-clears-the-persistence-of-the-dcc-components/88314)

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**Author:** [@petar-pejovic](https://community.plotly.com/u/petar-pejovic)\
**Replies:** 6\
**Last updated:** [July 11, 2025, 8:44pm UTC](https://community.plotly.com/t/dash-callback-output-value-clears-the-persistence-of-the-dcc-components/88314 "2025-07-11T20:44:38Z")

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Hi everyone, I’m trying to retain the last selected value in dcc.Checklist even after refreshing the page. However, I’ve encountered an issue with persistence: when I set the checklist value through a callback, the pers…

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## [Bug report: Incorrect drawing order of Isosurfaces with opacity](https://community.plotly.com/t/bug-report-incorrect-drawing-order-of-isosurfaces-with-opacity/93008)

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**Author:** [@Lukasz\_Piorecki](https://community.plotly.com/u/Lukasz_Piorecki)\
**Replies:** 2\
**Last updated:** [July 7, 2025, 1:28pm UTC](https://community.plotly.com/t/bug-report-incorrect-drawing-order-of-isosurfaces-with-opacity/93008 "2025-07-07T13:28:18Z")

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Plotly version: 6.2.0 Python version: 3.11.13 Browser: chrome Hi, i have found quite annoying bug which can be seen only when the isosurface components are opaque. I observed that it doesn’t only occur for multiple tr…

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## [Dash AG Grid Filter not working in Firefox](https://community.plotly.com/t/dash-ag-grid-filter-not-working-in-firefox/92900)

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**Author:** [@TLK123](https://community.plotly.com/u/TLK123)\
**Replies:** 3\
**Last updated:** [June 27, 2025, 7:48pm UTC](https://community.plotly.com/t/dash-ag-grid-filter-not-working-in-firefox/92900 "2025-06-27T19:48:31Z")

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My AgGrid filtering works flawless with Chrome and Opera, but in Firefox clicking on a checkbox has no effect. There are no console outputs, nor any errors. Versions: Python: Tested on 3.13.3 and 3.11.9 Dash: 2.18.…

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## [PDF save function runs forever](https://community.plotly.com/t/pdf-save-function-runs-forever/92783)

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**Author:** [@zhiminy](https://community.plotly.com/u/zhiminy)\
**Replies:** 1\
**Last updated:** [June 19, 2025, 6:41am UTC](https://community.plotly.com/t/pdf-save-function-runs-forever/92783 "2025-06-19T06:41:28Z")

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I am using command such as: fig.write\_image(f"{path\_result}/Leaderboard-Distribution.pdf") and import plotly.io as pio pio.write\_image(fig, f"{path\_result}/Leaderboard-Distribution.pdf") It runs forever if I did not …

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## [DBC icons won't show](https://community.plotly.com/t/dbc-icons-wont-show/92574)

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**Author:** [@Mark531](https://community.plotly.com/u/Mark531)\
**Replies:** 2\
**Last updated:** [June 4, 2025, 5:44pm UTC](https://community.plotly.com/t/dbc-icons-wont-show/92574 "2025-06-04T17:44:41Z")

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Hello, When I execute this code, no icon is showing… from dash import Dash, html import dash\_bootstrap\_components as dbc app = Dash(external\_stylesheets=\[dbc.themes.BOOTSTRAP, dbc.icons.BOOTSTRAP\]) app.layout = \[html.…

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## [Update\_yaxes behavior when using make\_subplots vs specifying axes directly](https://community.plotly.com/t/update-yaxes-behavior-when-using-make-subplots-vs-specifying-axes-directly/92496)

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**Author:** [@RSDummy](https://community.plotly.com/u/RSDummy)\
**Replies:** 8\
**Last updated:** [June 2, 2025, 11:43am UTC](https://community.plotly.com/t/update-yaxes-behavior-when-using-make-subplots-vs-specifying-axes-directly/92496 "2025-06-02T11:43:54Z")

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To my knowledge, there’s two main ways to create subplots: make\_subplots(), then add trace data - example here create list of data, inject into go.Figure() - example here (see hover on subplots) I’m not sure which one…

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## [Plotly v6.0.1 non display error with Dash callbacks](https://community.plotly.com/t/plotly-v6-0-1-non-display-error-with-dash-callbacks/92345)

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**Author:** [@wvw](https://community.plotly.com/u/wvw)\
**Replies:** 0\
**Last updated:** [May 17, 2025, 10:01am UTC](https://community.plotly.com/t/plotly-v6-0-1-non-display-error-with-dash-callbacks/92345 "2025-05-17T10:01:32Z")

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At least four web pages with callbacks would only display ‘Loading’ after ‘upgrading’ to plotly v6.0.1 from v5.22. plotly v6.1.0 fixed.

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## [Plotly.com not working?](https://community.plotly.com/t/plotly-com-not-working/92344)

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**Author:** [@Elo](https://community.plotly.com/u/Elo)\
**Replies:** 0\
**Last updated:** [May 17, 2025, 8:51am UTC](https://community.plotly.com/t/plotly-com-not-working/92344 "2025-05-17T08:51:41Z")

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I apologize if this is a known issue, but I can’t seem to access plotly documentation or plotly express documentation. Is it down or has it been moved?

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## [Mesh3D shading bug](https://community.plotly.com/t/mesh3d-shading-bug/92247)

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**Author:** [@robert-lieck](https://community.plotly.com/u/robert-lieck)\
**Replies:** 11\
**Last updated:** [May 16, 2025, 8:24am UTC](https://community.plotly.com/t/mesh3d-shading-bug/92247 "2025-05-16T08:24:18Z")

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Mesh3D seems to have some bug or numerical roundoff error, presumably related to computing normals. Can someone provide more information or suggest a workaround? This does not happen at lower resolution and at hig…

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## [In dash \>= 3.0.0 passing dash.no\_update and still rerenders the full element](https://community.plotly.com/t/in-dash-3-0-0-passing-dash-no-update-and-still-rerenders-the-full-element/92172)

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**Author:** [@gonraba](https://community.plotly.com/u/gonraba)\
**Replies:** 0\
**Last updated:** [May 5, 2025, 3:20pm UTC](https://community.plotly.com/t/in-dash-3-0-0-passing-dash-no-update-and-still-rerenders-the-full-element/92172 "2025-05-05T15:20:29Z")

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Hello everyone, I have been working with dash \< 3.0.0 and when upgrading encountered an unexpected behavior in a callback that can be triggered either by an interval or a button. Before, if the callback was triggered…

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## [Dash Mantime Switch Icon](https://community.plotly.com/t/dash-mantime-switch-icon/91928)

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**Author:** [@zachmorris](https://community.plotly.com/u/zachmorris)\
**Replies:** 2\
**Last updated:** [April 23, 2025, 3:04pm UTC](https://community.plotly.com/t/dash-mantime-switch-icon/91928 "2025-04-23T15:04:00Z")

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Hello, I’ve started using dmc for my dashboard, but i seem to have issue with just the example provided for theme switching. I’ve found when using this code for my switch: layout = dmc.Switch( offLabel=DashIconify(i…

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