I would like to voice a complaint. I am extremely disappointed at the low quality of the student membership to the plotly website plotting function. I have created some graphs for a paper I’m working on, and even though I just paid a $99 for the student version in order to be able to export my plots as PDFs, the website says, “Oops, there was an error exporting your plot.” WHENEVER I try to export the plots as pdfs.
This is unacceptable. I have just paid $99 for a service that was not provided. I would either like a refund or for this to be fixed immediately, and if this does not happen I will have to take action to let others know never to pay for the student account because it does not offer the services that are advertised.