# Save Plotly Static Image: kaleido version problems

**URL:** <https://community.plotly.com/t/save-plotly-static-image-kaleido-version-problems/90484>\
**Category:** 📊 Plotly Python\
**Created:** [February 9, 2025, 7:31pm UTC](https://community.plotly.com/t/save-plotly-static-image-kaleido-version-problems/90484 "2025-02-09T19:31:02Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![nazifataha1](https://avatars.discourse-cdn.com/v4/letter/n/4491bb/32.png) [@nazifataha1](https://community.plotly.com/u/nazifataha1)\
**Post date:** [February 9, 2025, 7:31pm UTC](https://community.plotly.com/t/save-plotly-static-image-kaleido-version-problems/90484/1 "2025-02-09T19:31:02Z")

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So, I tried saving images on a new computer using jupyter notebook but the runtime would lag and never worked. I researched on it and saw people suggested downgrading from kaleido 0.2.1 to 0.1.0 which did the trick for me too. However, in my old computer, I was able to save plotly images with no hassle given the kaleido version was 0.2.1

I am confused how 0.2.1 kaleido works on one computer but does not in the other computer. What could be the reason? 🤔

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**Author:** ![AIMPED](https://sea2.discourse-cdn.com/flex024/user_avatar/community.plotly.com/aimped/32/21758_2.png) [@AIMPED](https://community.plotly.com/u/AIMPED)\
**Post date:** [February 10, 2025, 7:21am UTC](https://community.plotly.com/t/save-plotly-static-image-kaleido-version-problems/90484/2 "2025-02-10T07:21:36Z")

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Hey @nazifataha1 welcome to the forums.

Kaleido actually got updated in the last release. Did you try it? I remember that kaleido on Windows OS causes headaches.