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Plots don't save

I’m using third party software that directly exports data and plots to Plotly for editing. This used to work fine, but no longer does as the plots will not save. No indication is given of why the save is not occurring --the messages say that the save occurred, but when I check the plot, an error message says that it cannot find the data (although the data is still available).

Any known fixes?


Hey @moorest what is the 3rd party software? Just want to try to reproduce your workflow.

Apologies for the late reply–the website is You will need a Google or Facebook login to sign in. There is a sample dataset on the “Correlate” tab that you can download and test out.

Just curious if this was ever looked into?