# Plotly orca - write image errror

**URL:** <https://community.plotly.com/t/plotly-orca-write-image-errror/46441>\
**Category:** 📊 Plotly Python\
**Created:** [October 25, 2020, 2:15pm UTC](https://community.plotly.com/t/plotly-orca-write-image-errror/46441 "2020-10-25T14:15:15Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![peter.lovei](https://avatars.discourse-cdn.com/v4/letter/p/858c86/32.png) [@peter.lovei](https://community.plotly.com/u/peter.lovei)\
**Post date:** [October 25, 2020, 2:15pm UTC](https://community.plotly.com/t/plotly-orca-write-image-errror/46441/1 "2020-10-25T14:15:15Z")

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Hi, I am using ubuntu 18.04. When I try to run the fig.write\_image() command I get the following error:

The error encountered is that unexpected output was returned by the command  
$ /usr/bin/orca --help

b’Usage: orca [-h] [-v] [-r] [-s] [-l] [-e OPTION] [-d OPTION] [-p NAME]\n [-u DIR] [–debug-file FILE] [–debug]\n\nOptional arguments:\n -h, --help Show this help message and exit\n -v, --version 3.28.0\n -r, --replace Replace a currently running instance of this\n screen reader\n -s, --setup Set up user preferences (GUI version)\n -l, --list-apps Print the known running applications\n -e OPTION, --enable OPTION Force use of option\n -d OPTION, --disable OPTION Prevent use of option\n -p NAME, --profile NAME Load profile\n -u DIR, --user-prefs DIR Use alternate directory for user preferences\n --debug-file FILE Send debug output to the specified file\n --debug Send debug output to debug-YYYY-MM-DD-\n

Everything seems to work perfectly, I can use the orca binary, so I don’t even understand why is the script complaining.  
Could anyone help me out?  
Thank you!