# Missing module named plotly.datatypes

**URL:** https://community.plotly.com/t/missing-module-named-plotly-datatypes/9527
**Category:** Dash Python
**Created:** [April 8, 2018, 9:57am UTC](https://community.plotly.com/t/missing-module-named-plotly-datatypes/9527 "2018-04-08T09:57:52Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![groxli](https://avatars.discourse-cdn.com/v4/letter/g/34f0e0/32.png) [@groxli](https://community.plotly.com/u/groxli)
#### Post date: [April 8, 2018, 9:57am UTC](https://community.plotly.com/t/missing-module-named-plotly-datatypes/9527/1 "2018-04-08T09:57:53Z")

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I installed plotly Dash on my system (OS X running pthon 3.5), but when I try and import dash, I get the following error:

ImportError: No module named ‘plotly.datatypes’

I did a “pip install plotly --upgrade” for good measure, but still get the same error. Has anyone seen the same sort of error?

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### Author: ![chriddyp](https://sea2.discourse-cdn.com/flex024/user_avatar/community.plotly.com/chriddyp/32/16855_2.png) [@chriddyp](https://community.plotly.com/u/chriddyp)
#### Post date: [April 8, 2018, 5:44pm UTC](https://community.plotly.com/t/missing-module-named-plotly-datatypes/9527/2 "2018-04-08T17:44:48Z")

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Hm, for some reason you seem to have the “prerelease” version. Install the latest stable version with

```auto
pip install plotly==2.5.1

```

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### Author: ![groxli](https://avatars.discourse-cdn.com/v4/letter/g/34f0e0/32.png) [@groxli](https://community.plotly.com/u/groxli)
#### Post date: [April 9, 2018, 2:42am UTC](https://community.plotly.com/t/missing-module-named-plotly-datatypes/9527/3 "2018-04-09T02:42:41Z")

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Thank you chriddyp! That fixed the issue. Not quite sure how I ended up with the prerelease version.
