I sent another email and posted on a relevant thread in the weekend but haven’t heard back.
I can’t log in to my account (forces me to go through Facebook). I have paid for a Pro account, and can’t access the Pro features, which I need for a deadline that I am working on today. My username is “kyriakos”
I am getting automated replies when I send an email to firstname.lastname@example.org saying email support is for Pro users only. (which according to my bank statement, I am - annual fee charged on 02/18)
I am working on a deadline so this is very pressing, please help ASAP.