Dash Job - Senior Technical Program Manager - Mastercard

Dash Python
1

:mega: Plotly Dash Skills: Proficiency with Python/R, ML libraries, and data visualization tools such as Plotly.

Company: Mastercard

Title: Senior Technical Program Manager

Category: Full time

Location: NYC, NY

Experience: Senior level

Application: Link to apply

@OpenToWork

Overview
The Agentic AI team is looking for a Senior Technical Program Manager – Agentic AI to drive our groundbreaking AI product strategy forward by consistently innovating, problem solving, and keeping complex, multi disciplinary projects on track. The ideal candidate is intellectually curious, passionately entrepreneurial, analytically sharp, and thrives on turning cutting edge research into production scale solutions. You will work side by side with world class AI researchers and engineers, shaping the next generation of autonomous generative AI systems.

Role

  • Own the end to end planning, execution, and delivery of large scale agentic AI product initiatives with minimal supervision.
  • Lead cross functional delivery across engineering, data science, and research squads: track progress, manage dependencies, surface gaps, and remove blockers to keep programs on schedule.
  • Operate within Agile/Scrum frameworks—facilitate ceremonies, champion collaboration, and ensure all work aligns with product road maps, OKRs, and KPIs.
  • Partner with Engineering Managers and Research Leads to secure resources, define scope, set priorities, and establish realistic milestones for AI focused features.
  • Drive a continuous improvement culture through retrospectives, process streamlining, and lean execution experiments.
  • Serve as the primary communication hub: synthesize technical updates for leadership, curate stakeholder briefings, and facilitate high impact meetings.
  • Proactively identify and mitigate risks, communicating scope, timelines, and mitigation strategies with crystal clear transparency.

All About You

  • Proven track record defining and delivering technical products at scale (platform level experience preferred).
  • Strong analytical, investigative, and problem solving ability; can translate data insights into concrete business outcomes.
  • Strategic thinker who turns data analytics into clear road maps and measurable results.
  • Expert coordinator of multiple stakeholders and vendors across locations; often acts as the single source of truth.
  • Independent self starter who maps solutions end to end and drives them to completion.

Desirable / Additional Capabilities (Intermediate level)

  • Hands on experience with agentic or autonomous AI systems (LLM driven agents, RL based products).
  • Demonstrated curiosity driven learning—rapidly up skilled on emerging AI techniques (e.g., prompt engineering, multi modal models).
  • Entrepreneurial flair: built or launched a product/service from concept to market or have a startup background.
  • Direct experience with MLOps, model versioning, and serving platforms (KFServing, Seldon, TFX).
  • Comfort with large scale data pipelines, streaming data, and distributed compute.
  • Proficiency with Python/R, ML libraries (PyTorch, TensorFlow), and data visualisation tools (Plotly, Streamlit).
  • Understanding of core data science concepts, model evaluation frameworks, and trade offs around latency, cost, and accuracy.
  • Experience designing evaluation frameworks for autonomous agents (safety, alignment, interpretability).
  • Personal Traits We Value
  • Insatiable curiosity – you constantly ask “what’s possible?” and dive deep into emerging tech.
  • Growth mindset – you love learning, iterating, and quickly applying new knowledge.
  • Entrepreneurial spirit – you take ownership, make decisions with incomplete data, and thrive in uncertainty.
  • Strong collaboration skills – you build trust, influence without authority, and rally teams around a shared vision.